FAQ

1 – Gallery

  • What programs do you use to draw?
    I primarily use Adobe Illustrator but also Adobe Photoshop.
  • What tools do you use to draw digitally?
    I draw on a graphics tablet Wacom Intuos 4.
  • What tools do you use to draw traditionally?
    I use various pencils with different sizes of lead and weights, Letraset Tria felt pens, India ink pens with different marks.
  • Do you accept personalize requests?
    If you have a project with a reasonably budget, you can tell me about it at origamigne@gmail.com and I will study it with attention.
  • I’m fan of your work ; can I copy one of your drawing and post it in my gallery?
    If you give me a credit, it’s not a problem to share one of my drawing.
  • How did you learn to draw?
    I drew since I was a child. Then I studied in graphic design schools. But I don’t think that studies are the most important thing here: if you’re passionate, and with a lot of work, everyone can have good results. Magic wand doesn’t exist to improve: only practice, again and again. No one was born talented, all artists work really hard!
  • What are your art influences?
    Firstly my hobbies! Cinema, mangas, animes, US TV shows, martial arts, breakdance… and the world that surrounds me.

 

2 – Orders

  • Why do some prices are different?
    There are illustrations that asking me much work and time than others, that’s why you can see some differences with prices.
  • How do you send the illustration?
    The illustration is covered with a plastic pocket and sent in a reinforced envelope so it can be well-protected.
  • How about the delivery shipping?
    Your parcel is sent by post after receiving the payment, between 4 to 6 days.
  • What delivery options are available to me?
    You can choose a simple letter, a tracking letter ou a registered letter. The prices vary according to your choice.
  • Where are you delivering?
    Everywhere in the world !
  • What payment options can I use?
    PayPal, to guarantee you a secure payment. If you don’t own a PayPal account, don’t worry: you can also pay by credit card through the PayPal site to make sure your payment will be secure.
  • Can I cancel my order if I change my mind?
    As long as you didn’t receive an email informing you that the order is validated and the product sent, you can ask a cancellation of the order by contacting origamigne@gmail.com. You will be automatically repaid.
  • Can I return a product if I don’t like it?
    You have 14 days to return a product from the time you received it. You just need to send an email at origamigne@gmail.com. Then you’ll have to return the product in the plastic pocket and the original envelope, and in his original condition: if the product is damaged, no repayment will be made. The repayment will be made as soon as the product is received.
  • I receive a damaged product. What should I do ?
    If you receive a damaged product, let me know about it by contacting origamigne@gmail.com and sending a picture of the product. If the product is well and truly damaged, another one will be sent or a repayment will be made.

 

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